Unnat Patel

Focused work account · Cigna Pharmacy

Workflow requirements

Make the rebate billing lifecycle visible

Rebate billing connects drug-level calculations to manufacturer invoices and payments. I defined the requirements and business-process models that made those connections explicit.

Business analysis, process models and requirements

01

The connected business process

I created business requirements and process models for the pharmacy rebate application. The scope covered manufacturer billing packages and invoices, prescription rebate calculations, projections, payment receivables, sharing and related reports.

02

My contribution

I made the business logic and reporting needs explicit so development and QA could work from agreed requirements. My work included rebate-detail reporting, price-protection calculations, invoices and reporting.

03

Connected to sharing

Rebate sharing is a related part of the same application family. The incoming billing and payment workflow connects to the downstream sharing process and its reports.